The Team
Meet
the
experts
behind
IRIS 365
A trusted IT partner
Our team of senior technologists is the cornerstone of our success
With a combined experience spanning decades, our experts bring deep knowledge, passion, and a commitment to excellence in every project. We are dedicated to providing personalised service and innovative solutions, ensuring we meet the unique needs of each client. Our focus on continuous learning and staying ahead of industry trends empowers us to deliver exceptional IT services.
Co-founder
Jason Scarff
Co-founder
Richard Sawle-Thomas
Senior Technical Specialist
Gareth Lloyd
With nearly 20 years of experience in Information Technology, Gareth Lloyd is a key asset to the IRIS 365 team, bringing both technical expertise and a strong regional presence. Over the last 7 years, Gareth has worked in the Cayman Islands, specialising in Hyper-Converged Storage solutions such as Nutanix, Server Infrastructure using HPE and Microsoft technologies, and Cloud Computing. As a Senior Technical Specialist, Gareth’s knowledge extends beyond IT systems—he also plays a pivotal role in cross-selling opportunities within the Caribbean markets, delivering value to a diverse range of clients.
Gareth holds a BCom degree in Information Systems from the University of Cape Town and is certified in several industry-leading technologies, further enhancing his ability to provide cutting-edge solutions to clients.
Senior IT Support Engineer
Chester Williamson
With over 13 years of experience in IT service delivery, Chester brings a wealth of knowledge to the Iris 365 team. His background spans the hospitality industry and managed service environments, where he’s known for building robust, scalable technology solutions.
Chester holds certifications across Microsoft 365, Azure, Linux, and Oracle, and is recognised for his strategic thinking, technical precision, and calm, solutions-first approach. He’s a true team player and a valued asset to both clients and colleagues alike.
Hybrid Infrastructure Engineer
Melvin Luigi Zeta
Melvin Luigi Zeta is a highly skilled Hybrid Infrastructure Engineer with deep expertise in cloud migration, network design, and IT infrastructure management. With a strong foundation in incident management, virtualization, and cloud security, he focuses on optimizing digital environments for peak performance and enhanced protection.
Before joining IRIS 365, Melvin was a key contributor at Genus PLC, where he led cloud migration initiatives, streamlined legacy systems, and improved operational efficiency while reducing costs. His ability to troubleshoot complex IT challenges and collaborate across teams ensures that clients receive scalable, secure, and future-ready solutions.
Holding a Microsoft Azure Administrator certification, Melvin stays ahead of evolving cloud and security advancements. He is passionate about working closely with clients to develop tailored IT strategies that align with their business goals and drive innovation.
IT Support Engineer
Ralph Rivera
Ralph joined Iris 365 with a strong foundation in Microsoft 365, Azure, and Fortinet, and quickly became a key part of our support and project delivery teams.
With six years of hands-on IT experience, he brings energy, adaptability, and a client-first mindset to every task. His ability to dive straight into complex challenges and deliver results has made a real impact from day one.
Sales Consultant
Tom Wood
Tom Wood is a Sales Consultant at IRIS 365, with over seven years of experience in IT & Cyber Security Account Management across the UK and the Cayman Islands, where he has spent the last two years working closely with the island’s professional business community.
Tom takes a consultative approach with every client, focused on understanding each client’s business, pressures, and priorities before anything else. From there, he works to identify where IRIS 365 can make a genuine difference, whether through managed IT services, cyber security, or cloud solutions tailored to their environment.
For professional firms in the Cayman Islands, the right technology partner can mean the difference between risk and resilience. Tom’s role is to make that decision straightforward, connecting clients with the right solutions and the right people, so they can get on with running their business.
Senior Technical Specialist
Sinclair Palavecino
Sinclair Palavecino thrives at the intersection of complex technical systems and real-world business needs. As a Senior Technical Specialist at IRIS 365, they focus on architecting infrastructure that works behind the scenes to drive business value.
Whether leading multi-branch network modernizations or executing high-stakes data migrations, Sinclair relies on a deep technical background and a commitment to uptime and security.
They take pride in being a reliable, client-facing partner, translating sophisticated IT requirements into simple, efficient results for every client.
Bilingual in English and Spanish, Sinclair bridges the gap between high-level architecture and clear, effective communication.
Regional Sales Consultant
Nick Brown
Nick is a results-driven IT leader with over 30 years of experience helping organizations use technology in a practical, cost-effective ways. He takes a consultative, hands-on approach with clients, focusing on understanding their business first and then designing solutions that genuinely deliver value and measurable results.
For the last 17 years, Nick has worked extensively across the Caribbean while domiciled in the Cayman Islands and Bermuda. He has deep experience supporting local governments, financial institutions, and enterprise organisations, tailoring technology solutions that improve efficiency, resilience, and long-term growth.
Nick’s background is supported by a multitude of certifications across Oracle Fusion, banking and utilise platforms, Data Center solutions, HPE enterprise solutions, and leading technologies from Cisco, Fortinet and Nutanix-allowing him to bridge strategy, infrastructure, and execution with confidence.
General Manager
Ben Ward
As the General Manager at Iris 365, Ben steers the strategic direction and operational excellence of our business. He oversees a talented team of Architects, Account Managers, and Service Engineers, ensuring top-tier solutions for our clients. With 17 years of leadership and consultancy experience, Ben has been at the forefront of Cloud First adoption across MSPs and SMEs in North America and EMEA+R, consistently driving growth and innovation.
Your trusted partner
Powered by our strategic partnerships
At IRIS 365, we believe that strong alliances drive success. Our strategic partnerships with leading technology providers empower us to deliver the best IT solutions tailored to your needs. Together, we uphold the highest standards of expertise and reliability, ensuring your business is always at the forefront of innovation.