The Team

Meet the experts behind IRIS 365

A trusted IT partner

Our team of senior technologists is the cornerstone of our success

With a combined experience spanning decades, our experts bring deep knowledge, passion, and a commitment to excellence in every project. We are dedicated to providing personalised service and innovative solutions, ensuring we meet the unique needs of each client. Our focus on continuous learning and staying ahead of industry trends empowers us to deliver exceptional IT services.

Co-founder

Jason Scarf

With over two decades of experience as a technical architect, Jason is a powerhouse of knowledge in digital transformations and IT strategy. His expertise spans across Microsoft 365, Veeam, Azure, SaaS solutions, data protection, and recovery solutions. Jason’s hands-on approach and dedication to client success have been instrumental in shaping IRIS 365’s client-focused service model. He believes in empowering businesses through technology, ensuring that each client can navigate the complexities of IT with confidence and ease. Jason’s unwavering commitment to delivering exceptional service and his strategic insight make him an indispensable part of the IRIS 365 leadership.

Co-founder

Richard Sawle-Thomas

Richard brings over 30 years of IT experience to IRIS 365, with the last 20 years dedicated to serving the Cayman Islands’ leading Managed Service Providers (MSPs). His journey in IT has been marked by a passion for innovation, security, and collaboration. As a co-founder of IRIS 365, Richard’s vision is to create a service culture rooted in transparency, partnership, and value. His extensive expertise in Microsoft 365 and enterprise security solutions ensures that our clients receive top-tier, customised IT services. Richard’s commitment to excellence and his ability to foresee industry trends make him a valuable leader and mentor within our team.

General Manager

Ben Ward

As the General Manager at Iris 365, Ben steers the strategic direction and operational excellence of our business. He oversees a talented team of Architects, Account Managers, and Service Engineers, ensuring top-tier solutions for our clients. With 17 years of leadership and consultancy experience, Ben has been at the forefront of Cloud First adoption across MSPs and SMEs in North America and EMEA+R, consistently driving growth and innovation.

Technical Architect

Jamie Pullen

As a highly skilled Technical Architect, Jamie Pullen delivers exceptional value to IRIS 365’s clients through his vast experience and deep knowledge of cloud technologies. With over 10 years of expertise in designing and executing enterprise-scale cloud solutions, Jamie has successfully spearheaded large cloud transformation projects for Fortune 500 companies in both the UK and the Cayman Islands. A specialist in Microsoft technologies, Jamie is a subject matter expert in Microsoft 365, Azure, Veeam, DevOps, and Agile methodologies. His achievements include pioneering Microsoft Partner recognition for previous MSPs and mentoring clients and peers on modern cybersecurity practices.

Senior Technical Specialist

Gareth Lloyd

With nearly 20 years of experience in Information Technology, Gareth Lloyd is a key asset to the IRIS 365 team, bringing both technical expertise and a strong regional presence. Over the last 7 years, Gareth has worked in the Cayman Islands, specialising in Hyper-Converged Storage solutions such as Nutanix, Server Infrastructure using HPE and Microsoft technologies, and Cloud Computing. As a Senior Technical Specialist, Gareth’s knowledge extends beyond IT systems—he also plays a pivotal role in cross-selling opportunities within the Caribbean markets, delivering value to a diverse range of clients.

Gareth holds a BCom degree in Information Systems from the University of Cape Town and is certified in several industry-leading technologies, further enhancing his ability to provide cutting-edge solutions to clients.

Hybrid Infrastructure Engineer

Melvin Luigi Zeta

Melvin Luigi Zeta is a highly skilled Hybrid Infrastructure Engineer with deep expertise in cloud migration, network design, and IT infrastructure management. With a strong foundation in incident management, virtualization, and cloud security, he focuses on optimizing digital environments for peak performance and enhanced protection.

Before joining IRIS 365, Melvin was a key contributor at Genus PLC, where he led cloud migration initiatives, streamlined legacy systems, and improved operational efficiency while reducing costs. His ability to troubleshoot complex IT challenges and collaborate across teams ensures that clients receive scalable, secure, and future-ready solutions.

Holding a Microsoft Azure Administrator certification, Melvin stays ahead of evolving cloud and security advancements. He is passionate about working closely with clients to develop tailored IT strategies that align with their business goals and drive innovation.

Your trusted partner

Powered by our strategic partnerships

At IRIS 365, we believe that strong alliances drive success. Our strategic partnerships with leading technology providers empower us to deliver the best IT solutions tailored to your needs. Together, we uphold the highest standards of expertise and reliability, ensuring your business is always at the forefront of innovation.