Effective Date: 01 August 2024

IRIS 365 is committed to protecting the privacy of our clients, website visitors, and all users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website and services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you, including:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and postal address.
• Professional Information: Job title, company name, and industry.
• Account Information: Username, password, and security questions for accessing our services.
• Payment Information: Credit/debit card details and billing information when you make purchases.

1.2 Non-Personal Information

• Technical Information: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on pages, and other analytical data to improve our services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and track website usage.

2. How We Use Your Information

IRIS 365 uses the collected information for various purposes, including:

• Service Provision: To deliver, maintain, and improve our IT services and solutions.
• Communication: To respond to inquiries, provide customer support, and send updates related to our services.
• Marketing: To send newsletters, promotional materials, and other information related to our products and services (you may opt-out at any time).
• Security: To monitor and protect against fraud, unauthorized access, and other potential security threats.
• Compliance: To comply with legal obligations and protect our legal rights.

3. Information Sharing and Disclosure

IRIS 365 respects your privacy and will not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process, such as a court order or subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Consent: With your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Our security practices include:

• Encryption: Using secure encryption protocols for data transmission and storage.
• Access Control: Restricting access to personal information to authorised personnel only.
• Regular Audits: Conducting regular security audits and vulnerability assessments.

5. Data Retention

IRIS 365 will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We will securely delete or anonymize your data when it is no longer needed.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: Request access to or correction of your personal information.
• Data Portability: Request a copy of your personal information in a structured, commonly used format.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.

7. International Data Transfers

IRIS 365 operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement safeguards to protect your information.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

IRIS 365 Consulting Limited
215 Woodstock Road, Bodden Town
Grand Cayman, Cayman Islands

Email: [email protected]
Phone: +1 (345) 640-4750